Role Overview
Are you looking for a rewarding career in a warm and welcoming dental office where your skills and dedication are truly valued? Our friendly, patient-centered dental practice is seeking a Full-Time Front Desk Receptionist who will also serve as our Treatment Coordinator and Insurance Specialist.
About Us
We are a privately-owned, Dental office committed to delivering compassionate, high-quality dental care. Our team values integrity, kindness, and dedication—and we’re looking for someone who shares these values to be the first friendly face our patients see.
Key Responsibilities
- Warmly greet and assist patients in person and over the phone
- Schedule and confirm appointments efficiently
- Present treatment plans in a clear and compassionate manner
- Verify dental insurance eligibility and benefits
- Submit insurance claims and follow up on outstanding claims
- Collect co-pays and manage financial arrangements
- Maintain accurate patient records using Softdent software
- Support the team with general administrative duties
Qualifications
- Minimum 6 years of dental front-desk or reception experience
- Strong knowledge of dental terminology, insurance plans, and billing procedures
- Excellent organizational and multitasking abilities
- Outstanding communication and interpersonal skills
- Proficiency with dental practice management software, Softdent is a plus
- Positive attitude and ability to thrive in a collaborative team environment
- High school diploma or equivalent required
Work Schedule
- Tuesday through Friday, 7:00 AM – 5:00 PM
Culture & Environment
Our office culture is built on teamwork, compassion, and a patient-centered approach. We foster a friendly, upbeat atmosphere where every team member’s contribution is valued, and mutual support is the norm.
Benefits & Compensation
- Competitive hourly pay: $23 - $30 per hour
- Dental insurance
- Retirement plan (401k/IRA)
- Paid time off (PTO)
