About the Company
We are a doctor-owned dental practice that provides exceptional quality care and experience for our patients. We focus on comprehensive care, providing our patients with aesthetic dentistry, dental implants and other oral surgery, tmj therapy, and iv sedation. We are a FFS/PPO office. We have a great team with a positive office culture. Attitude is everything; we are looking for the right person to fit in.
Responsibilities
- Greet patients warmly and provide exceptional front desk customer service, ensuring a positive first impression
- Schedule appointments efficiently using dental practice management software
- Verify insurance coverage and benefits.
- Manage patient check-in and check-out processes, including updating medical records and collecting co-pays
- Handle multi-line phone systems with professional phone etiquette, scheduling appointments, answering inquiries, and directing calls appropriately
- Maintain accurate documentation review of patient records, treatment plans, and billing information in compliance with HIPAA regulations
- Perform insurance verification and authorization processes to facilitate smooth billing and collections
Requirements
- Advanced knowledge of dental terminology and coding, including CDT, CPT, and ICD-9/10, ensuring accurate billing, insurance claims, and clinical documentation
- Proficient in dental practice management and EMR systems (e.g., Open Dental, Dentrix), with strong data entry and record management accuracy
- Experienced in dental billing, insurance verification, claims submission, and follow-up, with a focus on maximizing reimbursements
- Thorough understanding of HIPAA regulations and health information management, maintaining strict patient confidentiality and compliance
- Proven experience in fast-paced dental or clinical environments, with the ability to multitask and prioritize effectively
- Exceptional customer service and communication skills, with polished phone etiquette and strong front office/clerical support abilities
Join us to make a meaningful difference in patients’ lives through friendly service and meticulous administrative support. Your energy and expertise will help us deliver top-tier dental care while fostering a welcoming atmosphere that patients trust. This is more than just an office job — it’s an opportunity to grow within a supportive team committed to excellence!
Compensation & Benefits
Salary: $21 - $27 per hour
Benefits:
- Health insurance
- Dental benefits
- PTO and continuing education.
