About the Company

We are a doctor-owned dental practice that provides exceptional quality care and experience for our patients. We focus on comprehensive care, providing our patients with aesthetic dentistry, dental implants and other oral surgery, tmj therapy, and iv sedation. We are a FFS/PPO office. We have a great team with a positive office culture. Attitude is everything; we are looking for the right person to fit in.

Responsibilities

Greet patients warmly and provide exceptional front desk customer service, ensuring a positive first impression
Schedule appointments efficiently using dental practice management software
Verify insurance coverage and benefits.
Manage patient check-in and check-out processes, including updating medical records and collecting co-pays
Handle multi-line phone systems with professional phone etiquette, scheduling appointments, answering inquiries, and directing calls appropriately
Maintain accurate documentation review of patient records, treatment plans, and billing information in compliance with HIPAA regulations
Perform insurance verification and authorization processes to facilitate smooth billing and collections

Requirements

Advanced knowledge of dental terminology and coding, including CDT, CPT, and ICD-9/10, ensuring accurate billing, insurance claims, and clinical documentation
Proficient in dental practice management and EMR systems (e.g., Open Dental, Dentrix), with strong data entry and record management accuracy
Experienced in dental billing, insurance verification, claims submission, and follow-up, with a focus on maximizing reimbursements
Thorough understanding of HIPAA regulations and health information management, maintaining strict patient confidentiality and compliance
Proven experience in fast-paced dental or clinical environments, with the ability to multitask and prioritize effectively
Exceptional customer service and communication skills, with polished phone etiquette and strong front office/clerical support abilities

Join us to make a meaningful difference in patients’ lives through friendly service and meticulous administrative support. Your energy and expertise will help us deliver top-tier dental care while fostering a welcoming atmosphere that patients trust. This is more than just an office job — it’s an opportunity to grow within a supportive team committed to excellence!

Compensation & Benefits

Salary: $21 - $27 per hour

Benefits:

Health insurance
Dental benefits
PTO and continuing education.

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