Position Overview
Join our state-of-the-art dental practice as a Dental Treatment Coordinator and become the welcoming face of our team. We’re seeking a professional with 3+ years of reception or front-desk experience in a dental setting who thrives in a positive, team-oriented environment.
Key Responsibilities
- Meeting collection and production goals
- Maintaining manageable and productive schedules
- Recording, reporting, and tracking case presentation results
- Ensuring a high conversion rate and proper follow through on all case presentations
- Following up on pending treatment plans
- Communicating results and updating manager on progress throughout the day
- Managing your workflow throughout the day in efforts to work efficiently so you can complete tasks - in a timely fashion
- Assisting patients with financing options and submitting forms on behalf of the patient and the practice to the finance institutions
- Completing assigned reports and submitting an end of the day report
- Assisting with aging reports and accounts under collections
- Auditing schedules and account balances
- Entering treatment plans and coordinating benefits based on the insurance plan prior to presenting fees to the patient
Qualifications
- Minimum of two years’ experience in the dental field, and one year experience as a treatment coordinator
- Strong sales skills
- Time management skills
- Must have great people skills
- Computer literate and proficient in Microsoft office and Dentrix
- Ability to multitask and prioritize with efficiency
- Must have a “get it done” mentality
- Experience with Implant cases, specifically with AO4/Hybrid procedure preferred
- Bilingual required
Office Culture
- Team-oriented environment that values collaboration and support
- State-of-the-art technology to streamline patient care and administration
- Friendly, positive atmosphere that makes both staff and patients feel at ease
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- Retirement plan (401k/IRA)
- Paid time off (PTO)
Compensation & Schedule
- Hourly pay range: $25 - $28 per hour
- Work days: Monday through Friday
