Overview
Are you a detail-oriented dental professional with 3+ years of experience? Join our dynamic dental practice as a Front Office Coordinator, where your energetic and organized approach will be the heartbeat of our patient experience! In this vital role, you will serve as the first point of contact for patients, managing appointments, insurance verifications, and communicating with patients. Your enthusiasm and attention to detail will ensure smooth daily operations, creating a welcoming environment that keeps patients coming back. This paid position offers an exciting opportunity to be part of a compassionate team dedicated to excellent dental care and outstanding customer service.
About the Company
We are a doctor-owned dental practice that provides exceptional quality care and experience for our patients. We focus on comprehensive care, providing our patients with aesthetic dentistry, dental implants, and other oral surgery, TMJ therapy, and IV sedation. We are an FFS/PPO office. We have a great team with a positive office culture. Attitude is everything; we are looking for the right person to fit in.
Responsibilities
- Greet patients warmly and provide exceptional front desk customer service, ensuring a positive first impression
- Schedule and confirm appointments efficiently using dental practice management software such as Open Dental or Dentrix, maintaining an organized daily schedule
- Verify insurance coverage and benefits.
- Manage patient check-in and check-out processes, including updating medical records and collecting co-pays
- Handle multi-line phone systems with professional phone etiquette, scheduling appointments, answering inquiries, and directing calls appropriately
- Maintain accurate documentation review of patient records, treatment plans, and billing information in compliance with HIPAA regulations
- Perform insurance verification and authorization processes for FFS and PPO plans to facilitate smooth billing, collections, and accurate treatment plan presentations
Requirements
- Strong knowledge of dental terminology combined with dental coding expertise, including CPT codes, ICD-9/10 coding for accurate billing and documentation
- Proficiency in EMR (Electronic Medical Records) systems like Open Dental, Dentrix, or similar platforms
- Experience with dental billing processes.
- Proficiency in Microsoft Office and Google Workplace.
- Familiarity with health information management practices, ensuring HIPAA compliance and patient privacy protection
- Minimum 3 years of dental front office experience (required), with demonstrated knowledge of dental billing workflows and patient scheduling
- Exceptional customer service skills paired with professional phone etiquette and efficient clerical support capabilities
Join us to make a meaningful difference in patients’ lives through friendly service and meticulous administrative support. Your energy and expertise will help us deliver top-tier dental care while fostering a welcoming atmosphere that patients trust. This is more than just an office job — it’s an opportunity to grow within a supportive team committed to excellence!
Compensation & Benefits
- Competitive salary range of 45,000 - 52,000 per year
- Comprehensive health and dental insurance
- Generous paid time off (PTO)
- Monday–Friday schedule for work–life balance
- Supportive mentorship in a positive, team-focused atmosphere
Why You’ll Love Working Here
- Thrive in a friendly, collaborative practice dedicated to professional growth
- Advance your skills with ongoing training and team support
- Make a real difference in patients’ lives every day
