Front Office Coordinator – $22–$28/hr + 401K, PTO, & Growth Opportunity
Overview
Our Dental Practice provides comprehensive general dentistry, including preventive, restorative, and cosmetic services. We are committed to delivering patient-centered care with a strong focus on comfort, education, and long-term oral health. Our modern facility is equipped with advanced dental technology to support efficient workflows and a seamless patient experience.
We are seeking a reliable, personable, and detail-oriented Front Office Coordinator to join our growing team. This role is ideal for someone who thrives in a fast-paced environment, enjoys building relationships with patients, and takes pride in creating an organized, welcoming, and efficient front office. The right candidate values accountability, teamwork, and continuous improvement.
Responsibilities
- Greet patients warmly and create a welcoming first impression
- Answer phones professionally and manage appointment scheduling
- Verify PPO insurance benefits and clearly communicate coverage to patients
- Present treatment plans and review financial options
- Collect co-pays and payments; manage daily reports and balances
- Follow up on unscheduled treatment and overdue hygiene appointments
- Coordinate with the clinical team to maintain an efficient schedule
- Maintain accurate patient records in practice management software
- Support marketing initiatives and patient retention efforts
- Ensure smooth daily operations and high-level customer service standards
Requirements
- 1+ years of dental front office experience preferred (general dentistry strongly preferred)
- Strong understanding of PPO insurance verification and breakdowns
- Experience presenting treatment and discussing financial arrangements
- Comfortable with multi-tasking in a fast-paced environment
- Excellent communication skills (verbal and written)
- Professional, organized, and dependable
- Coachable, adaptable, and growth-oriented mindset
- Experience with Open Dental and Modento is a plus
Compensation & Benefits
- Competitive hourly rate: $22–$28 per hour (based on experience)
- Health, vision, and retirement plan (401k/IRA)
- Paid time off (PTO)
- Supportive leadership and professional growth opportunities
Schedule
- Monday, Tuesday, Thursday, Friday & Saturday
About the Company
This is an opportunity to join a team that values positivity, accountability, and growth. We are building a practice culture centered on excellence, consistency, and patient trust — and we are looking for someone who wants to grow with us long term.
