Overview

Location: Leander, TX 78641
Position Type: Full-Time
Schedule: Monday–Thursday, with occasional Fridays as needed

About the Company

Siena Dental is a modern, newly established dental practice located in Leander, TX. We provide comprehensive dental care, including general dentistry, cosmetic dentistry, dental implants, oral surgery, and full-mouth rehabilitation.

As a growing startup practice, we are looking for an experienced, motivated, and dependable Dental Front Desk / Patient Care Coordinator who is comfortable taking initiative, managing multiple responsibilities, and helping establish efficient systems and workflows.

We are looking for someone who is organized, personable, professional, and confident in handling both the administrative and financial aspects of a dental practice.

Responsibilities

Patient Relations & Front Desk Operations

Welcome patients and create a friendly, professional first impression.
Manage patient scheduling, confirmations, check-ins, and check-outs.
Answer incoming calls, respond to patient inquiries, and follow up with patients.
Maintain accurate patient registration, insurance, and financial information.
Coordinate patient appointments and maintain an efficient schedule.
Help develop and improve front-office workflows as the practice grows.

Dental Insurance & Billing

Verify dental insurance eligibility, benefits, coverage limitations, and patient financial responsibility.
Understand PPO plans, fee schedules, deductibles, annual maximums, and frequency limitations.
Prepare and submit dental insurance claims, including required documentation and attachments.
Follow up on outstanding claims, denials, and insurance payments.
Review EOBs, post payments, and reconcile patient accounts.
Prepare and submit insurance predeterminations and preauthorizations when appropriate.
Maintain accurate billing records and follow up on outstanding patient balances.

Treatment Coordination & Patient Financing

Present treatment plans clearly and confidently to patients.
Explain treatment costs, insurance estimates, and out-of-pocket expenses.
Discuss available financing options and assist patients with financing applications.
Help patients understand the value and importance of recommended treatment.
Follow up with patients who have unscheduled treatment.
Coordinate appointments for complex and multi-visit treatment plans, including implants and full-mouth rehabilitation.
Collect copayments, deposits, and outstanding balances according to office policies.

Office Operations & Teamwork

Maintain an organized, clean, and professional front desk and reception area.
Communicate effectively with dentists, assistants, hygienists, and other team members.
Assist with daily administrative tasks, reporting, and patient account management.
Identify opportunities to improve scheduling, collections, patient communication, and overall office efficiency.
Take initiative and help wherever needed to support the practice.

Requirements

Minimum 3 years of dental front-office experience
Strong knowledge of dental insurance verification, PPO plans, and benefits
Experience with dental billing, insurance claims, EOBs, and payment posting
Experience presenting treatment plans and coordinating patient care
Experience discussing patient financing and payment arrangements
Familiarity with dental terminology, ADA procedure codes, and dental treatment workflows
Previous experience with Curve Dental / Curve Hero is preferred
Strong communication, customer service, and organizational skills
Comfortable discussing treatment costs and financial responsibilities with patients
Ability to multitask, prioritize responsibilities, and work independently
Professional, friendly, dependable, and detail-oriented
Strong computer skills and ability to learn new software

What We're Looking For

Since Siena Dental is a growing startup practice, we are looking for someone who is experienced, resourceful, and comfortable working in an environment where teamwork and flexibility are essential.

The ideal candidate is someone who takes ownership of their responsibilities, anticipates problems before they arise, and can manage front-office operations with minimal supervision.

We especially value someone who is confident with dental insurance, billing, treatment coordination, and patient financing, and who understands how important these areas are to the success of a dental practice.

We are looking for a positive, outgoing individual who enjoys interacting with patients, communicates professionally, and contributes to a welcoming and supportive office environment.

Compensation & Benefits

Opportunity to be part of a new and growing dental practice
Modern office with advanced technology and equipment
Opportunity to contribute to the development of office systems and workflows
Friendly, collaborative, and team-oriented environment
Opportunity for professional growth as the practice expands
Consistent weekday schedule with occasional Fridays

If you have a strong background in dental front-office operations, enjoy working with patients, and are excited about helping a growing practice succeed, we would love to hear from you!

Compensation & Pay Structure

Pay Range: $25 - $30/hr
Position Type: Hourly
Benefits: Paid Holidays (Selected Holidays)

Dental Front Desk / Treatment Coordinator - Modern Startup | $25-$30/hr

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