Position Overview
Join our patient-centered, growth-oriented dental practice as a Senior Dental Receptionist. Leverage your 10+ years of front-desk experience to deliver exceptional customer service, support treatment planning, and manage insurance processes in a friendly, positive atmosphere.
Key Responsibilities
- Greet and check in/out patients with warmth and professionalism
- Coordinate treatment planning schedules and update patient records
- Verify insurance coverage, including Medicaid and PPO plans
- File and process insurance claims accurately and promptly
- Handle billing inquiries and support payment collection
- Provide Spanish-speaking assistance for diverse patient needs
- Maintain a well-organized, efficient front-desk environment
Requirements
- Minimum of 10 years of experience as a dental receptionist or front-desk coordinator
- Fluent in English and Spanish
- In-depth knowledge of Medicaid, PPO insurance verification, and claims processing
- Strong computer skills and familiarity with dental practice management software
- Excellent communication, multitasking, and organizational abilities
- Positive attitude and commitment to a patient-centered approach
Benefits
- Competitive hourly pay range: $20 - $30 per hour
- Health and dental insurance
- Retirement plan options (401(k)/IRA)
- Continuing education stipend to support professional growth
- Paid time off (PTO)
Culture & Schedule
- Monday through Friday, full-time schedule
- Friendly, supportive team environment
- Opportunities for career advancement in a growth-oriented practice
- Emphasis on collaboration, continuous improvement, and exceptional patient care
