Overview

Artaza Dental is seeking a skilled, bilingual, and enthusiastic Treatment Coordinator to join our close-knit team! We are a small private practice with a warm, family-style culture, and we pride ourselves on creating a supportive and welcoming environment for both patients and staff. Because we also serve a large Spanish-speaking patient community, bilingual fluency in English and Spanish is essential for this role.

Our Treatment Plan Coordinator plays a key role in ensuring the practice operates with continuous efficiency. You will be the financial expert of the office—helping patients understand how their insurance, financial options, and clinical needs all connect. Responsibilities include presenting accurate treatment plans, scheduling necessary appointments, ensuring patients clearly understand their associated costs, and collecting payment from the patient and the insurance company. You will also manage checkout procedures, schedule follow up visits, and complete end of day tasks. This position will work closely with our patient care coordinator and clinical team to ensure smooth communication and an exceptional patient experience. A history in dental billing and insurance is a crucial component to succeed in this position.

A top performing Treatment Coordinator truly serves as the backbone of our practice’s success and can do so confidently without continuous management. We value positivity, strong communication skills, and a genuine passion for helping others. If you’re looking for a rewarding role in a collaborative and friendly setting, we’d love to meet you!

Requirements

High school diploma or GED equivalent
Full comprehension of Dental Procedures and Nomenclature (CDT)
At least 2 years of experience completing insurance verifications and insurance billing
At least 2 years of experience in presenting treatment plans
Bilingual fluency in English and Spanish
Strong understanding of dental office operations and terminology
Proficiency in Eaglesoft, Microsoft Office, and email communication
Expertise in insurance breakdowns and claims processing
Experience with dental financial plans
High standards of integrity and confidentiality
Excellent customer service and problem solving skills
Detail oriented with strong knowledge of insurance processes
Excellent punctuality and attendance

Responsibilities

Full comprehension of Dental Procedures and Nomenclature (CDT)
Present treatment plans and financial options clearly and compassionately
Manage insurance verification, submission, and follow up for timely payments
Appeal claims submitted on time
Answer incoming calls, including new patients and emergencies
Build trusting relationships with new and existing patients
Track pending and incomplete treatments for re-care
Review treatment plans and practice policies with patients
Support the practice in meeting production and dental care goals
Schedule appointments efficiently and accurately
Request records from specialists to prepare for dental procedures
Demonstrate knowledge of case acceptance, budgeting, and insurance
Conduct follow up calls with patients
Maintain secure and compliant patient records in accordance with privacy and HIPAA regulations
Foster positive relationships with staff, doctors, and patients
Perform additional duties as needed to support office success

Compensation & Benefits

Competitive hourly pay: $21–$24 per hour
Daily production bonus when office goals are met
Paid time off and sick days (PTO)
Continuing education stipend for professional growth
On-the-Job training
Friendly, positive workplace supported by state of the art technology
Staff dental benefits; discounts on office dental products
Free parking
Growth opportunities

Join our dedicated team and elevate your career in supportive, growth driven practice!

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