Work Schedule
40hr Work Week: Monday 10:00am-2:00pm, Tuesday, Wednesday, Thursday, and Friday from 7:45am-5:45pm. Mondays and Fridays hours may swap throughout the year.
Overview
At Winter Springs Dentistry, we strive to provide the best patient experience while maintaining a positive and fun work environment.
As a Dental Receptionist, your primary responsibility is to ensure a seamless patient experience, from initial contact to appointment completion. This includes clearly communicating treatment plans, insurance benefits, financial arrangements, and coordinating all appointments.
Responsibilities
Essential Duties and Responsibilities include the following:
- Schedule patient initial patient appointments, recalls, and treatment appointments. Reschedule patients that miss their appointment and call patients that have not completed treatment.
- Manage the Doctor and hygiene schedules to achieve utilization goals through efficient use of appointment time.
- Effectively communicate and develop a strong working relationship with the Doctor and promote teamwork through cooperative and professional behaviors.
- Updating Patient Charts for most relevant and current information.
- Work with clinical team to effectively manage daily patient flow, providing communication and information to the appropriate individuals.
- Assist patient with financial arrangements.
- Complete insurance pre-authorization.
- Handle all treatment paperwork including consent forms, policy forms and exit paperwork.
- Prepare and present treatment plan and financial estimates to patients for all prescribed treatment.
- Check patients out.
- Answer and return incoming calls from patients.
- Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient’s records.
- Follow and demonstrate commitment to the Winter Spring Dentistry Group policies, professional expectations, and Service Excellence Standards.
- Other duties may be assigned. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- End of day cleaning and sterilization of front office area, waiting room, hallway, office, and rest room.
Compensation
Salary: $20 - $24 per hour
Benefits
- 401(k)
- PTO
- Production Bonus
Qualifications
- 2+ Years of Experience
- Dentrix Software
- Bilingual (Spanish and English)
