Experienced Dental Office Assistant [$25-$30/hr + Benefits]

Company Overview: Join Our Work Family at AGAPÉ SMILE SPA! We are a fresh, innovative dental startup committed to redefining the patient experience. Located in the rolling hills of Orange, CA, AGAPÉ SMILE SPA is dedicated to creating long-term and nurturing relationships with patients in a calm spa environment. Our mission is to intersect love, service, and longevity for your best smile yet.

Position Summary: We are seeking an experienced General Assistant for our dental practice. The ideal candidate will play a crucial role in ensuring the smooth operation of our dental practice by providing exceptional support to both patients and staff. This position requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment.

Key Responsibilities:

• Greet patients warmly and assist them with check-in and check-out processes.
• Manage front desk operations, including answering phone calls and scheduling appointments.
• Perform insurance verification and assist patients with understanding their coverage options.
• Maintain accurate patient records using office management software, including Meditech.
• Handle clerical duties such as filing, data entry, and maintaining organized patient files.
• Assist dental staff with administrative tasks as needed to ensure efficient workflow.
• Ensure compliance with health regulations and maintain a clean and welcoming office environment.
• Provide chairside support using state-of-the-art equipment to ensure clinical efficiency.

Skills and Qualifications:

• A professional with 3+ years of dental office experience who thrives in a fast-paced, patient-focused environment.
• Previous experience as a dental receptionist is preferred.
• Proficient in insurance verification processes and understanding of Current Dental Terminology (CDT) codes.
• Strong organizational skills with the ability to manage multiple priorities effectively.
• Familiarity with phone systems and office management software is essential; proficiency with Oryx software is a plus.
• Excellent communication skills, both verbal and written, to interact professionally with patients and team members.
• Ability to work collaboratively in a team-oriented environment while demonstrating initiative and problem-solving skills.

Compensation and Benefits: Hourly Rate: 25–30 (equivalent to $52,000–$62,400 annually for full-time employees). Benefits Include:

• Sick pay
• Complimentary dentistry
• Uniform allowance
• Wellness allowance
• Training on advanced dental technology like Oryx software
• CE Credits and leadership development opportunities
• Vacation time: 1 week after 1 year of service
• Dental care after 90 days of employment (lab fee applies)
• Good work/life balance with no late evenings or weekends; Friday flexibility

Work Schedule: Full Time Monday-Friday availability is required.

Why Join Us? Be part of something new at AGAPÉ SMILE SPA where you can contribute your ideas and grow with us from the very beginning. We offer a supportive and positive work environment in a spa-like setting with opportunities for professional growth and continuing education. Join our team that values its members and patients alike.

Equal Opportunity Employer: Agapé Smile Spa is an equal opportunity employer committed to diversity, inclusion, and equity in the workplace. We encourage qualified individuals of all backgrounds to apply.

Application Process: If you’re ready to bring your skills and passion to AGAPÉ SMILE SPA, we’d love to hear from you! Please send your resume and a brief cover letter to dr.a@agapesmilespa.com. Let’s work together to create luminous smiles and unforgettable experiences!