Dental Operations Manager

Dental Operations Manager

• Hourly Pay: 28 – 38 (commensurate with experience)
• Schedule: Monday – Friday (flexible)
• Hours: 36 – 40 per week

About the Role

As a seasoned dental operations manager with a strong operations background, you’ll play a pivotal part in overseeing and optimizing our practice’s daily functions. You’ll manage front-office activities, support marketing efforts, and drive productivity improvements in a team-oriented, state-of-the-art environment that values continuous learning.

About the Practice

We combine the latest dental technology with a personalized, patient-first approach. Our team goes above and beyond to educate each patient about their treatment options before beginning care- ensuring they feel informed, comfortable, and confident every step of the way. We’re committed to building lifelong patient relationships and delivering top-tier dentistry with a warm, family-friendly touch.

Key Responsibilities

• Oversee daily front-office operations and ensure smooth patient flow
• Manage appointment scheduling, confirmations, and follow-ups
• Process billing, dental coding, and insurance claims accurately using Dentrix
• Liaise with insurance providers to resolve claims and payments
• Support marketing initiatives to attract and retain patients
• Train, mentor, and coordinate front-desk staff for top performance
• Identify and implement workflow improvements to boost practice efficiency

Qualifications

• 6+ years of dental front-office or reception experience
• Proven proficiency with Dentrix software, dental codes, and insurance billing
• Strong organizational skills with an eye for detail
• Excellent verbal and written communication abilities
• Experience in marketing support or practice growth initiatives
• Demonstrated ability to lead, collaborate, and drive results in a team setting

What We Offer

• Competitive hourly rate (28–38) commensurate with experience and performance
• Retirement plan (401k/IRA)
• Sick Days
• Continuous learning opportunities and professional development
• Access to cutting-edge dental technology and a supportive, team-oriented culture