Overview

We are seeking an experienced Office Manager/Administrative Lead to manage front-office operations, streamline administrative workflows, and deliver an exceptional patient experience. In this role, you’ll have the support to focus on patient care while we handle the routine tasks.

Responsibilities

Greet and check in patients with warmth and professionalism
Schedule and confirm appointments Monday–Friday
Verify insurance coverage and process claims accurately
Manage patient records and ensure data integrity using Open Dental
Manage AR and insurance claims
Coordinate communications via phone, text, email, and in-office queries
Monitor key performance indicators and prepare end of day and weekly reports

Requirements

Required:

Proficient with dental practice management software (Open Dental)
Strong understanding of dental terminology, insurance procedures, and billing
Exceptional communication, organization, and multitasking skills

Preferred:

3+ years of experience as a dental administrator or in a similar administrative role
Patient-centered mindset with a friendly, positive demeanor
Growth-oriented attitude and willingness to take initiative

Compensation & Benefits

Health, dental, and vision insurance
Retirement plan (401k/IRA) with company match
Paid time off (PTO)
Continuing education opportunities
Quarterly events
5 pairs of FIGS scrubs provided
Annual salary range: 50,000 – 60,000 USD

About the Company

Patient-centered approach: every decision prioritizes patient comfort and care
Growth-oriented practice: we invest in your career and our collective success
Friendly, positive atmosphere: a supportive team committed to excellence

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